Domaine Madeleine

You just found the most guest-centric waterfront boutique hotel at Olympic National Park!

What do you need to know about staying at Domaine Madeleine and visiting Olympic National Park?

Your Frequently Asked Questions are answered here. With more 5 Star reviews than any other lodging option on the scenic Olympic Peninsula, Domaine Madeleine boutique hotel offers a comfortable, casual luxury experience. The hotel is located on a high bluff overlooking the Strait of Juan de Fuca with sweeping views of the San Juan Islands, Dungeness Spit, and Vancouver Island, sitting on ten acres of old growth forest between the towns of Port Angeles and Sequim, in a rural area known locally as Agnew. The property is gated with a free parking spot reserved for each suite and cottage. Due to the dramatic height of the cliff, there is no beach access from the property.

What are the check-in and check-out times?

The check-in time is 4 pm and the check-out time is 11 am.
You can request an early check-in or a late check-out, subject to availability and fees.

How do I get to the hotel from the airport?

Visit https://domainemadeleine.com/getting-here for details on the best routes.

What are the amenities and services offered by the hotel?

The hotel offers free fast Wi-Fi, free reserved parking with EV charging stations, in-room spa services (fee applies), private gardens, and sweeping water views. Every room features 6 hypoallergenic pillows in varying softness and Comphy brand exceptionally soft microfiber linens (cotton available upon request with 24 hour notice before arrival), robes, luxurious bath towels, durable makeup and hiking/beach towels, organic body products (shampoo, conditioner, body wash, and lotion), refrigerator, microwave, Keurig hot beverage station, wine glasses and wine opener, champagne glasses with complimentary champagne welcome toast, flat screen TV with Hulu Live Tv, Disney+ and ESPN+, and views of the water or private gardens. The hotel also provides concierge services, self-service laundry facilities (fee applies), 24/7 lobby with self-serve sundries and extra amenities including dishes and silverware, grab-and-go gourmet food options for breakfast, lunch, dinner, and snacks including vegan and GF variations (complimentary credit included when you stay two or more nights), and on-request housekeeping.

What are the room types and rates?

Domaine Madeleine offers seven different accommodations, ranging from suites to cottages, each with its own unique features and amenities. You can choose from the Hurricane Ridge Suite, the Hoh Rainforest Suite, the Rialto Beach Cottage, the Elwha River Suite, the Lake Crescent Suite, the Cape Flattery Cottage, or the Sol Duc Falls Cottage. All of them have comfortable beds, air conditioning, fireplaces, jetted tubs and showers (no tub in Cape Flattery, Sol Duc, and Lake Crescent), and private entries. Some of them are also pet-friendly (Elwha River and Hurricane Ridge Suites are allergen-free) and electric vehicle charging stations are available (no fee for guests staying in Hurricane Ridge or Hoh Rainforest Suites).

You can see rates online here to receive the lowest rates available, and enjoy the breakfast and snacks from the 24/7 Grab & Go shop. You can also get personal trip planning assistance via the curated digital local guide, and the staff are available to help you with additional information to explore the nearby Olympic National Park and other attractions after you book a stay. Domaine Madeleine has been highly rated by guests and experts alike, winning several awards and featuring in prestigious publications such as Conde Nast Traveler, Forbes Travel, Seattle Magazine, and more.

What are the cancellation and refund policies?

When you make your reservation, you choose your cancellation policy from the following options:

24 REFUNDABLE: You can cancel or modify your reservation anytime up to 24 hours before you arrive. A cancellation fee applies and varies from 5% to 10% depending on how many days’ notice you provide in advance of your arrival. There is no fee to modify a reservation unless a refund is provided. Guests booking the all-inclusive platinum package will incur a $200 gift shop fee if canceled within 72 hours to cover the cost of perishable items that are included with your Stay.

14 DAY REFUNDABLE: You can cancel up to 14 days before your arrival, or modify your reservation up to 7 days before your arrival. A 5% cancellation fee applies. There is no fee to modify an existing reservation unless a refund is provided.

NONREFUNDABLE: You may not cancel, modify (except to add nights), or reschedule your reservation. No refunds will be provided.
Unfortunately, banks and credit card companies charge us fees to accept your credit card and to provide you with a refund should your plans change. We pass this fee along to you whenever a refund is made, and encourage you to discuss credit card processing monopolies in the United States with your local Congressional representative.

We highly recommend travel insurance to cover the cost of any nonrefundable fees or charges. You can check out options to protect your entire trip including airfare, hotel, transportation, health care, and activities you’ve booked from over 25 different companies in one place at: https://www.squaremouth.com/22964

What are the nearby attractions and activities?

The hotel is located in a scenic area overlooking the Strait of Juan de Fuca and the Olympic Mountains. Note: Due to the dramatic high bluff, there is no direct beach access from the property; the closest sand beach is Dungeness National Wildlife Refuge about 10 minutes’ drive away. You can enjoy hiking (varies from 10 minutes to 2 hours away), biking (bikes delivered to hotel), kayaking (45 minutes away), whale watching (15 minutes away), golfing (10 minutes away), fishing (varies from 15 minutes to 2 hours away), and skiing (30 minutes away) nearby. You can also visit the Olympic National Park, Hurricane Ridge (15 minutes away), Lake Crescent (45 minutes away), Sol Duc Hot Springs (55 minutes away), Dungeness Spit (10 minutes away), Port Townsend (45 minutes away), Port Angeles (10 minutes away), Sequim (10 minutes away), Cape Flattery (2 hours away), Rialto Beach/Forks/Hoh Rainforest (2 hours away).

There is no single gate at Olympic National Park and you cannot drive through the park, only around it to access 13 different gates and trailhead parking areas around the park. The park is enormous, and it takes a minimum of 8 hours to drive around the park at highway speeds without stopping. The majority of attractions in the park are located around Port Angeles, Lake Crescent, and Forks. In addition to the national park, there is a national wildlife refuge, national forest, national marine sanctuary, and several state, county, and indigenous tribal parks. To comfortably see the area and all the attractions and sights without feeling rushed, we recommend a minimum of 4 to 5 nights, but you can see the main highlights in two very long days, staying 3 nights.

From Port Angeles, the Blackball ferry operates the MV Coho ferry to Victoria BC (90 min ferry crossing) where you can enjoy day trips or a quick overnight to see the major highlights there using public transportation, your rental car, and tour buses from the ferry terminal and nearby.

What are the dining options at the hotel and in the area?

The hotel has no restaurant or dining room. Meals and snacks may be enjoyed in your room or at one of the many comfortable dining spots around the gardens and fire pit. You may include a discounted platinum meal pass with your reservation, which includes 3 meals and 2 snacks per person per day from our 24/7 lobby grab and go shop. Alternatively, you may choose to purchase a discounted shop credit at the time you book your reservation, or you may choose to pay a la carte via cash or credit card during your stay.

We provide you with everything you need to enjoy meals and snacks in your room, around the gardens and firepit, and on the go from our lobby grab-and-go shop. The self-serve shop is open 24/7 and includes a rotating assortment of seasonal gourmet options including Belgian waffles, oatmeal, egg bites, bagels with smoked salmon, breakfast burritos, gyro sandwiches, potstickers, pot pies, lasagna, ice cream sandwiches, snacks, protein bars, candy, iced mochas and lattes, local sodas, sparkling water, beer, and wine. The selection will vary based on seasonality and local availability. Additionally, a full complimentary hot beverage bar is in every room featuring a variety of coffees, cocoas, ciders, and teas. Our self-serve lobby amenities include dishes, silverware, and glassware to enjoy food from the shop, takeout from a local restaurant, or items purchased from a local grocery store. There is a Keurig, refrigerator and microwave in every room. Within a 10 to 15 minute drive, you can find a wide variety of high quality grocery stores, restaurants and cafes that cater to different tastes and budgets.

What are the safety and hygiene measures taken by the hotel?

The hotel follows the guidelines and recommendations of the CDC and the local health authorities. The hotel has enhanced its cleaning and disinfection protocols, as well as its ventilation and air filtration systems. The hotel also provides hand sanitizer stations and masks, for guests and staff. The hotel also limits its occupancy. There is no busy central indoor gathering area, and every room has a private exterior entrance.

What are the pet policies?

The hotel is pet-friendly and welcomes dogs and cats of any size and breed. There is a $50 fee per pet per night. The hotel provides pet blankets, bowls, spill mats, organic dog treats, and waste bags. The hotel also has a fenced private pet area where your dog can play off leash. You need to keep your pet on a leash or in a carrier at all times outside of your room or fenced pet garden and clean up after them. You are also responsible for any damage or excessive noise caused by your pet that affects another guest’s stay.

How can I reach someone if I need assistance?

The staff is available 24/7 via text message from your phone, and there is an intercom at the lobby door to reach the staff should the need arise.